Bhutan Travel Specialist, Druk Air Representative (Royal Bhutan Airlines)
Hi Sonam, Kuzuzangpo la! Thanks for your mail. We had a great trip to Bhutan and have had many wonderful memories of the trip. Our guide (Tshering Pelden) and driver (Ata Sangey) have been such a blessing to us. Tshering is indeed an experienced guide, sharing with us many stories and the history of Buddhism and of Bhutan. She even helped us very much during the hike up and down along the Bumdra Trek. She's a very strong lady! Please pass on my compliments to her. As for our driver, Sangey, he is a very skilful driver and was extremely careful driving through the dangerous mountain passes in the heavy rain. These people are indeed an excellent representation of Bhutan and its lovely people. One point of improvement to note is regarding Metta Resort. According to our itinerary, we were staying there on nights 4 and 6, with the 5th night camping on Bumdra trek. Prior to leaving for our trek, we did ask the resort/hotel if we could leave our luggage in the rooms, to which they replied that we could as we were going to be assigned then same rooms upon our return. However, when we returned on the 6th night, we found that our rooms had changed, and our loose belongings (which were left unsecured as we were told we had the same rooms) were shoved into large plastic bags. This included an instance where clean clothes being put into bags filled with dirty laundry. We thought this level of service was unnecessary and unacceptable. Apart from that one small incident, the proprietors and service staff at the other hotels (particularly Norbuling Hotel in Thimpu) were wonderful and had excellent service. All in, we did have a really good trip to Bhutan, including getting some gorgeous photos at the Bumdra camp site and at the various dzongs and monasteries. Thank you for recommending this trek to us. We also did the white-water rafting at scenic Punakha, thanks to Tshering's recommendation. Kadin Chhey la, Sonam.
From Malaysia
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